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Cold Weather Rule

THE COLD WEATHER RULE IS IN EFFECT FOR ANOTHER MONTH.  THE KANSAS CORPORATION COMMISSION RECOGNIZES THE CUSTOMER’S RESPONSIBILITY TO MAKE ARRANGEMENTS TO PAY FOR THAT SERVICE. THE COLD WEATHER RULE WAS DESIGNED IN 1983 TO ENSURE THAT BOTH GOALS ARE MET. ANY RESIDENTIAL CUSTOMER WITH A PAST DUE BALANCE WILL QUALIFY FOR PAYMENT ARRANGEMENTS UNDER THE RULE. HOWEVER, IT IS THE CUSTOMER’S RESPONSIBILITY TO CONTACT THE GAS OR ELECTRIC COMPANY TO MAKE THOSE ARRANGEMENTS.   PAYMENT PLAN CONDITIONS TO MAINTAIN OR RESTORE SERVICE:  CUSTOMERS MUST CONTACT THEIR UTILITY COMPANY AND INFORM THAT THEY CANNOT PAY THEIR BILL IN FULL. CUSTOMERS MUST AGREE TO PAY 1/12TH OF THE TOTAL AMOUNT OWED, 1/12TH OF THE CURRENT BILL, THE FULL AMOUNT OF ANY DISCONNECTION OR RECONNECTION FEE, PLUS ANY APPLICABLE DEPOSIT TO THE UTILITY. CUSTOMERS MUST AGREE TO PAY THE REMAINING BALANCE IN EQUAL PAYMENTS OVER THE NEXT 11 MONTHS, IN ADDITION TO THEIR CURRENT MONTHLY BILL. THE COLD WEATHER RULE APPLIES ONLY TO RESIDENTIAL CUSTOMERS OF ELECTRIC AND NATURAL GAS UTILITY COMPANIES UNDER THE KCC’S JURISDICTION.