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Cold Weather Rule

[AS WINTER IS HERE AND TEMPERATURES CAN DROP, THE KANSAS CORPORATION COMMISSION REMINDS KANSANS THAT THE COLD WEATHER RULE IS IN EFFECT THROUGH  MARCH 31. THE COLD WEATHER RULE PROHIBITS UTILITY COMPANIES FROM DISCONNECTING A CUSTOMER'S NATURAL GAS OR ELECTRIC SERVICE DURING PERIODS OF EXTREME COLD. THE RULE REQUIRES UTILITY COMPANIES TO OFFER A 12-MONTH PAYMENT PLAN TO ALLOW CONSUMERS TO MAINTAIN OR RE-ESTABLISH UTILITY SERVICE. UTILITY COMPANIES MAY NOT INITIATE DISCONNECTION UNTIL TEMPERATURES ARE FORECAST TO BE ABOVE 35 DEGREES FOR THE NEXT 48 HOURS. UTILITY COMPANIES MUST CONTACT THE CUSTOMER BY PHONE OR IN-PERSON 24  THE KCC WANTS KANSANS TO HAVE THE ELECTRIC AND GAS SERVICE NEEDED TO KEEP THEIR HOMES WARM DURING THE WINTER MONTHS.